Se trata de la oficina donde un grupo de personas espec. En algunos casos, el call center se especializa en una de las dos tareas (realizar o recibir los llamados) mientras que, en otros, cumplen con ambas funciones. Las ventas telef. Hay firmas que se dedican a establecer centros de llamadas (con la infraestructura necesaria y el personal entrenado) y comercializan dicha prestaci. Si no se cuenta con un call center, todas las llamadas llegar. El call center, en cambio, tiene como . Trabajar en un call center es para muchos sin. CALL CENTER Es una noci. Se trata de la oficina donde un grupo de personas espec Un CPD es un edificio o sala de gran tama. Con este call center se superan dos. Lo que es importante de recordar es elconfirma la informaci. Manual De Operaciones Call Center Bcra Fabian Rousselot. Metricas de call center. Cantidad de tiempo que un agente pasa despu. Pero no es un trabajo de por vida, es un trabajo de transici. En la actualidad, la variedad de tareas que se realizan desde un call center es muy amplia.
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FIELD OF THE INVENTIONThis invention relates generally to the field of borescopes and endoscopes, and more particularly to be a borescope/endoscope which provides a 3- D image from a single camera and lens system. BACKGROUND OF THE INVENTIONVarious devices are known in the prior art for realizing a full color video picture of a target situated within a remote cavity. Most devices of this type employ an external light source conveyed to the image head by fiber optic bundles together with a solid state image sensor and lens system positioned in the distal end of the insertion tube of a borescope/endoscope, referred to herein as a probe, connected to an external video display. A particularly compact head including a light source and solid state image sensor lens system of this type is shown in U. S. 4,4. 91,8. 65 (Danna et al.). Generally, in systems of this type, the fibre optic illumination bundle and the image sensor and optical system are disposed side by side in the end of a small insertion tube adapted to be inserted in cavities for viewing objects therein. An endoscope system has a scanner, a projector, and a measurement processor. The scanner is configured to scan light that passes through an optical fiber over a target by directing the light emitted from the distal end of an. Quantitative 3D-endoscopy using stereo CMOS-camera pairs. We present the design and experimental creation of a novel 3D-endoscope based on the. The light provided by the fiber optic bundle has a field of view slightly displaced from the optical field of view of the image sensor; but generally overlapping sufficiently to provide an effective field of vision for the device. The image detected by the image sensor is displayed on a video screen and varies in magnification, apparent size, and detail, depending upon how close the end of the insertion tube carrying the lens system is from the object being viewed. Devices of this type typically have a depth of field from an eighth of an inch (3 mm) to something over four inches (1. The displayed magnification decreases as the distance between the probe tip and the object being viewed increases. Attempts to measure an object in the image on the video display to determine the size of the object being viewed typically rely on either placing a known scale adjacent to the object to be measured for a comparison measurement, or providing a physical standoff over the lens on the end of the probe insertion tube, at which point the magnification is known and the end of the probe is adjusted until it just touches the object to be viewed at the standoff. With this known magnification, the image can be measured on the screen and the precise size determined. A related method uses optics having a very narrow depth of field and an adjustable focal point. Axial-Stereo 3D Optical Metrology of Internally Machined Parts. 3D surfaces with a scanning fiber endoscope and axial-stereo vision. 3D shape measurement has emerged as a very useful tool in numerous fields. Accurate 3D shape measurement of multiple separate objects with stereo. Feedback from the focal point adjustment is used to determine the distance to the in- focus- object and therefore the magnification of the object as viewed on the screen. This magnification is then used to perform measurements. Another measuring system is disclosed in U. S. 4,9. 80,7. 63 (Lia) which measures objects viewed in a borescope by creating an auxiliary structure in the image, such as a shadow, which is projected onto the object so that its position in the video image changes in proportion to the distance of the image sensing head from the object. U. S. 5,0. 70,4. 01 (Salvati et al.) discloses a 3- D video measurement system in which the depth or thickness of an object is determined along with its length and width. This system relies on the shadow method of the Lia patent to make its 3- D measurements. Although the method works well, it is difficult to achieve optimal shadow positioning and identification in some applications. Using stereo images for 3- D measurements is becoming popular, U. S. 5,5. 22,7. 89 (Takahashi) discloses a stereo endoscope which includes a pair of objective optical systems, a pair of relay optical systems, an imagery optical system having a single optical axis, and a pair of imaging devices. Chiba) discloses a stereoscopic- vision endoscope system which uses two objective lens systems to provide separate images. The independent lens trains have diverging images so that, even at infinity, the views never overlap 1. The separate lens trains also create the condition that the right image is displayed on the left side of the monitor and the left image on the right. The separate lens trains are typically very long, on the order of 1. Miyazaki) uses a plurality of optical systems in a first detachable tip adapter and a single optical system in a second detachable tip adapter with an endoscope having no optics adjacent to the imager to obtain multiple overlapping fields of view. This approach also typically yields a long distal- tip length and requires a complex attachment mechanism. SUMMARY OF THE INVENTIONBriefly stated, two stereo images are created by splitting a single image into two images preferably using a field of view dividing splitter. The two images can be displayed side by side so that they can be viewed directly using stereopticon technology, heads- up display, or other 3- D display technology, or they can be separated for individual eye viewing. The two images focus on one imager such that the right image appears on the right side of the monitor and the left image appears on the left side of the monitor. Such a file could be a 3D CAD file. Two stereo images are created by splitting a single image into two images using a field of view dividing splitter. Measurement is done with at least one onscreen cursor. Inspection and Measurement. Form measurement Calibration methods Drawing indication Introduction to Aspherics Introduction to 3D measurement and. Stereo-measurement borescope with 3-D. Optical data set 70 is preferably stored in non-volatile memory in probe electronics 48 and passed to a CPU 56 for use in stereo measurement.The view of the images is aimed to converge at a given object distance such that the views overlap 1. Measurement is done with an onscreen cursor, a point matching process, and an optical data set. According to an embodiment of the invention, a device for viewing an object with a probe includes image splitting means for splitting an image of the object into first and second adjacent stereo image parts; image detecting means for detecting the stereo image parts; and focusing means for focusing the two stereo image parts from the image splitting means to the image detecting means; wherein the focusing means includes only one optical axis. According to an embodiment of the invention, a method for viewing an object with a probe includes the steps of (a) splitting an image of the object into first and second adjacent stereo image parts; (b) detecting the stereo image parts; and (c) focusing the two stereo image parts from the image splitting means to the image detecting means; wherein the step of focusing uses only one optical axis. BRIEF DESCRIPTION OF THE DRAWINGSFIG. A shows a block diagram of the optical system used in the invention. FIG. 1. B shows an optical path diagram used in explaining a first embodiment of the invention. FIG. 2 shows a video monitor operating with the first embodiment of the invention. FIG. 3 shows an optical path diagram used in explaining a second embodiment of the invention. FIG. 4 shows a video monitor operating with the second embodiment of the invention. FIG. 5 shows a stereo image in which a repeating pattern exists which creates a high probability of incorrect matches. FIG. 6 shows the two images of FIG. FIG. 7 shows the two images of FIG. FIG. 8 shows part of an image used in explaining an embodiment of the present invention. FIG. 9 shows parts of two images used in explaining an embodiment of the present invention. FIG. 1. 0 shows parts of two images used in explaining an embodiment of the present invention. FIG. 1. 1 shows parts of two images used in explaining an embodiment of the present invention. FIG. 1. 2 shows parts of two images used in explaining an embodiment of the present invention. FIG. 1. 3 shows parts of two images used in explaining an embodiment of the present invention. FIG. 1. 4 shows parts of two images used in explaining an embodiment of the present invention. FIG. 1. 5 shows a borescope/endoscope system according to an embodiment of the invention. FIG. 1. 6 shows an embodiment of a calibration tool used with an embodiment of the present invention. FIG. 1. 7 shows a cross- section taken along the line 1. FIG. 1. 8 shows a base of the calibration tool of FIG. FIG. 1. 9 shows left and right stereo images taken of the base of FIG. FIG. 2. 0A shows a stereo image of part of an object used in explaining a feature of the invention. FIG. 2. 0B shows a stereo image of another part of the object partially shown in FIG. FIG. 2. 2A shows a stereo image with a pair of horizontal lines on which individual point matching is very difficult or impossible. FIG. 2. 2B shows a stereo image with a grid which creates a high probability of incorrect point matching. FIG. 2. 3A shows the image of FIG. A with the addition of a shadow line. FIG. 2. 3B shows the image of FIG. B with the addition of a shadow line. FIG. 2. 4 shows the relationship of left/right shift vs. FIG. 2. 6 shows how the reflection of the illumination fiber bundle changes position based on the distance to the reflective surface. FIG. 2. 7 shows the use of small zoomed- views concurrently with the unzoomed stereo image. FIG. 2. 8 shows the use of a dynamic icon to help the user step through the measurement process. FIG. 2. 9 shows the use of a dynamic icon to help the user step through the measurement process. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTReferring to FIG. A, a probe 4. 6 contains an imager 1. An optical system 4. Image splitter 1. The two fields of view are then focused on imager 1. Referring to FIGS. B- 2, an embodiment of optical system 4. The image of object 1. Prism 1. 4 is preferably a refractive image- splitting prism, such as, for example, a wedge prism. Image parts 1. 8 and 1. The geometric dimensions of object 1. A transparent window 1. Using a single prism 1. Image parts 1. 8, 1. The two fields of view created by the splitting prism are aimed to converge at a given object distance such that the views overlap 1. Measurements can only be performed where the views overlap. It is therefore desirable to maximize the overlap within the measurable object- distance range, which is typically from about 5 mm to about 2. By making the fields of view overlap 1. In the case of parallel or diverging optical axes, the two fields of view never overlap 1. Mirrors could be used in place of prism 1. Although using mirrors reduces the compression and bending aberrations introduced by prism 1. Thus, prism 1. 4 is more desirable for small- diameter probes. Patent US7. 17. 06. Stereo- measurement borescope with 3- D viewing. FIELD OF THE INVENTIONThis invention relates generally to the field of borescopes and endoscopes, and more particularly to a borescope/endoscope which provides a 3- D image from a single camera and lens system. BACKGROUND OF THE INVENTIONVarious devices are known in the prior art for realizing a full color video picture of a target situated within a remote cavity. Most devices of this type employ an external light source conveyed to the image head by fiber optic bundles together with a solid state image sensor and lens system positioned in the distal end of the insertion tube of a borescope/endoscope, referred to herein as a probe, connected to an external video display. A particularly compact head including a light source and solid state image sensor lens system of this type is shown in U. S. 4,4. 91,8. 65 (Danna et al.). Generally, in systems of this type, the fiber optic illumination bundle and the image sensor and optical system are disposed side by side in the end of a small insertion tube adapted to be inserted in cavities for viewing objects therein. The light provided by the fiber optic bundle has a field of view slightly displaced from the optical field of view of the image sensor, but generally overlapping sufficiently to provide an effective field of vision for the device. The image detected by the image sensor is displayed on a video screen and varies in magnification, apparent size, and detail, depending upon how close the end of the insertion tube carrying the lens system is from the object being viewed. Devices of this type typically have a depth of field from an eighth of an inch (3 mm) to something over four inches (1. The displayed magnification decreases as the distance between the probe tip and the object being viewed increases. Attempts to measure an object in the image on the video display to determine the size of the object being viewed typically rely on either placing a known scale adjacent to the object to be measured for a comparison measurement, or providing a physical standoff over the lens on the end of the probe insertion tube, at which point the magnification is known and the end of the probe is adjusted until it just touches the object to be viewed at the standoff. With this known magnification, the image can be measured on the screen and the precise size determined. A related method uses optics having a very narrow depth of field and an adjustable focal point. Feedback from the focal point adjustment is used to determine the distance to the in- focus object and therefore the magnification of the object as viewed on the screen. This magnification is then used to perform measurements. Another measuring system is disclosed in U. S. 4,9. 80,7. 63 (Lia) which measures objects viewed in a borescope by creating an auxiliary structure in the image, such as a shadow, which is projected onto the object so that its position in the video image changes in proportion to the distance of the image sensing head from the object. U. S. 5,0. 70,4. 01 (Salvati et al.) discloses a 3- D video measurement system in which the depth or thickness of an object is determined along with its length and width. This system relies on the shadow method of the Lia patent to make its 3- D measurements. Although the method works well, it is difficult to achieve optimal shadow positioning and identification in some applications. Using stereo images for 3- D measurements is becoming popular. Takahashi) discloses a stereo endoscope which includes a pair of objective optical systems, a pair of relay optical systems, an imagery optical system having a single optical axis, and a pair of imaging devices. Chiba) discloses a stereoscopic- vision endoscope system which uses two objective lens systems to provide separate images. The independent lens trains have diverging images so that, even at infinity, the views never overlap 1. The separate lens trains also create the condition that the right image is displayed on the left side of the monitor and the left image on the right. The separate lens trains are typically very long, on the order of 1. Miyazaki) uses a plurality of optical systems in a first detachable tip adapter and a single optical system in a second detachable tip adapter with an endoscope having no optics adjacent to the imager to obtain multiple overlapping fields of view. This approach also typically yields a long distal- tip length and requires a complex attachment mechanism. SUMMARY OF THE INVENTIONBriefly stated, two stereo images are created by splitting a single image into two images preferably using a field of view dividing splitter. The two images can be displayed side by side so that they can be viewed directly using stereopticon technology, heads- up display, or other 3- D display technology, or they can be separated for individual eye viewing. The two images focus on one imager such that the right image appears on the right side of the monitor and the left image appears on the left side of the monitor. The view of the images is aimed to converge at a given object distance such that the views overlap 1. Measurement is done with an onscreen cursor, a point matching process, and an optical data set. According to an embodiment of the invention, a device for viewing an object with a probe includes image splitting means for splitting an image of the object into first and second adjacent stereo image parts; image detecting means for detecting the stereo image parts; and focusing means for focusing the two stereo image parts from the image splitting means to the image detecting means; wherein the focusing means includes only one optical axis. According to an embodiment of the invention, a method for viewing an object with a probe includes the steps of (a) splitting an image of the object into first and second adjacent stereo image parts; (b) detecting the stereo image parts; and (c) focusing the two stereo image parts from the image splitting means to the image detecting means; wherein the step of focusing uses only one optical axis. BRIEF DESCRIPTION OF THE DRAWINGSFIG. A shows a block diagram of the optical system used in the invention. FIG. 1. B shows an optical path diagram used in explaining a first embodiment of the invention. FIG. 2 shows a video monitor operating with the first embodiment of the invention. FIG. 3 shows an optical path diagram used in explaining a second embodiment of the invention. FIG. 4 shows a video monitor operating with the second embodiment of the invention. FIG. 5 shows a stereo image in which a repeating pattern exists which creates a high probability of incorrect matches. FIG. 6 shows the two images of FIG. FIG. 1. 7 shows a cross- section taken along the line 1. FIG. 1. 6 with a plurality of grid lines arrayed across an upper surface of the base. FIG. 1. 9 shows left and right stereo images taken of the base of FIG. FIG. 2. 0A shows a stereo image of part of an object used in explaining a feature of the invention. FIG. 2. 0B shows a stereo image of another part of the object partially shown in FIG. B with the addition of a shadow line. FIG. 2. 4 shows the relationship of left/right shift vs. FIG. 2. 6 shows how the reflection of the illumination fiber bundle changes position based on the distance to the reflective surface. FIG. 2. 7 shows the use of small zoomed views concurrently with the unzoomed stereo image. FIG. 2. 8 shows the use of a dynamic icon to help the user step through the measurement process. FIG. 2. 9 shows the use of a dynamic icon to help the user step through the measurement process. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTReferring to FIG. A, a probe 4. 6 contains an imager 1. An optical system 4. Image splitter 1. The two fields of view are then focused on imager 1. Referring to FIGS. Using a single prism 1. Image parts 1. 8, 1. The two fields of view created by the splitting prism are aimed to converge at a given object distance such that the views overlap 1. Measurements can only be performed where the views overlap. It is therefore desirable to maximize the overlap within the measurable object- distance range, which is typically from about 5 mm to about 2. By making the fields of view overlap 1. In the case of parallel or diverging optical axes, the two fields of view never overlap 1. Mirrors could be used in place of prism 1. Although using mirrors reduces the compression and bending aberrations introduced by prism 1. Thus, prism 1. 4 is more desirable for small- diameter probes. Download OCZ Toolbox Firmware Updater 3. Vertex 4 and Agility 4 SSD Firmware 1. Windows Vista, Windows Vista 6. Windows 7. WARNING: This is NOT a Destructive Flash for firmware version 1. This is a Destructive Flash for firmware version 1. RC, back up all data on SSD. Proceeding with this update will result in complete loss of data on the SSD. Toolbox will update firmware to 1. You must run Windows from another drive and then update your SSD using Toolbox. Improvements since version 1. Enhancement: Improved RAID card compatibility. OCZ Vertex Firmware Update; Results 1 to 4 of 4 Thread. By cha09 in forum Application Software. I am trying to update the firmware for my OCZ Vertex 4 before installing windows. I am using the 'Linux Based Tool' from the ocz website, however when it boots from my usb stick the main screen never shows up.
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